Doshii’s API platform grew significantly during 2018. We saw a number of
leading App & POS companies join the Doshii network. which has led to some
new features coming directly through our partner community. This allowed our
App and POS partners to focus on their core strengths, leaving us to take care
of data transfer and connectivity via a single, one-time integration with our API.
Here are some of the highlights of the new features added this year.
leading App & POS companies join the Doshii network. which has led to some
new features coming directly through our partner community. This allowed our
App and POS partners to focus on their core strengths, leaving us to take care
of data transfer and connectivity via a single, one-time integration with our API.
Here are some of the highlights of the new features added this year.
Doshii Dashboard
The release of the Doshii API Dashboard provides an easy way to manage and
monitor all API integrations from a single location, in real-time. It provides a
valuable window that gives users confidence all their integrations are working
smoothly.
monitor all API integrations from a single location, in real-time. It provides a
valuable window that gives users confidence all their integrations are working
smoothly.
Through the Doshii Dashboard, users can quickly and easily view and manage all
registered venue locations from a single console, which also shows all
connected App and POS instances. The user-friendly interface allows quick
venue onboarding, issue debugging and configuration of new connections.
Easy-to-read, meaningful statistics are also presented for monitoring connection
points.
registered venue locations from a single console, which also shows all
connected App and POS instances. The user-friendly interface allows quick
venue onboarding, issue debugging and configuration of new connections.
Easy-to-read, meaningful statistics are also presented for monitoring connection
points.
POS Initiated Payments (PIP) and Pre-orders
POS Initiated Payments were developed through consultation with Doshii’s
Community Forum. With PIPs, POS initiates a transaction using Terminal ID and
Application ID, which are optional. Payment Apps are then notified of the new
transaction request and may handle it as per the current process.
Community Forum. With PIPs, POS initiates a transaction using Terminal ID and
Application ID, which are optional. Payment Apps are then notified of the new
transaction request and may handle it as per the current process.
The pre-order feature developed in 2018 allows customers to pre-order their
meal when making a reservation, leading to a more pleasurable and relaxed
dining experience. This is facilitated by new endpoints, which support dine-in
options ahead of check-in, using a booking ID.
meal when making a reservation, leading to a more pleasurable and relaxed
dining experience. This is facilitated by new endpoints, which support dine-in
options ahead of check-in, using a booking ID.
Webhooks, health checks and Gift cards released in version 3.2
Another initiative that came out of the Doshii Community Forum – and released
in v3.2 – is the development of webhooks, in addition to existing support for
WebSockets. While most web service APIs support a standard RESTful request/
response mode of interaction, some may provide additional or alternative
options via webhooks or WebSockets. This enables different means of
communicating with an API, with strengths and weaknesses of each option
that vary depending on the context in which they’re used.
in v3.2 – is the development of webhooks, in addition to existing support for
WebSockets. While most web service APIs support a standard RESTful request/
response mode of interaction, some may provide additional or alternative
options via webhooks or WebSockets. This enables different means of
communicating with an API, with strengths and weaknesses of each option
that vary depending on the context in which they’re used.
Also released in v3.2 is improved health check monitoring of connected
venues, including the ability to monitor real-time health of connected venues,
telemetry around POS version and network latency between the Doshii API
and the venue.
venues, including the ability to monitor real-time health of connected venues,
telemetry around POS version and network latency between the Doshii API
and the venue.
Gift card activation and balance enquiry endpoints were also added to v3.2.
Functionality now exists to activate gift cards with the gift card provider via POS
in real-time.
Functionality now exists to activate gift cards with the gift card provider via POS
in real-time.
Bulk Data API, image support and added product codes released in
version 3.4
version 3.4
Released in v3.4, the Bulk Data API provides the capability to retrieve large
amounts of data in bulk through an optimised asynchronous process.
amounts of data in bulk through an optimised asynchronous process.
This version also supports images and other digital assets, allowing venues’
POS and Apps to link images of venues, menu items and members to partners,
improving the customer experience. This feature supports ordering, payment
and loyalty Apps that all face the same challenges: constantly changing menus
at venues as well as new, modern payment options, including being able to
identify customers via facial recognition.
POS and Apps to link images of venues, menu items and members to partners,
improving the customer experience. This feature supports ordering, payment
and loyalty Apps that all face the same challenges: constantly changing menus
at venues as well as new, modern payment options, including being able to
identify customers via facial recognition.
Doshii’s image processing ability facilitates this by displaying the image of a
customer’s face (if they choose to opt-in) on the POS in real-time as a payment
method and also allows recognition with loyalty App partners. Biometrics
dramatically improve the customer experience and make purchasing more
secure – giving future-facing companies like Doshii a head start over the
competition.
customer’s face (if they choose to opt-in) on the POS in real-time as a payment
method and also allows recognition with loyalty App partners. Biometrics
dramatically improve the customer experience and make purchasing more
secure – giving future-facing companies like Doshii a head start over the
competition.
Version 3.4 also added support for menu item product codes. To improve
product identification, most standard product codes (SKU, PLU, GTIN-#) can
now be pushed to Doshii from POS to help Apps enrich the end-users’
experience. They do this by obtaining assets such as images, as well as
extended descriptions from external sources.
product identification, most standard product codes (SKU, PLU, GTIN-#) can
now be pushed to Doshii from POS to help Apps enrich the end-users’
experience. They do this by obtaining assets such as images, as well as
extended descriptions from external sources.
Comprehensive API integration series
Doshii CTO, John Twomey, produced an excellent series of articles covering
everything our partners need to know about API integration. Topics include:
everything our partners need to know about API integration. Topics include:
- What is API Integration
- API Integration Basics
- Architecting Multiple integrations via one API,
- App Integration
- POS Integration
- API Integration Best Practices,
- API Integration Maintenance,
- Real-Time Communication
With more articles on API integration security, and integration monitoring
coming soon.
coming soon.
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